Our Faq
Frequently Asked Questions (FAQ)
Find Quick Answers to
Common Questions.
What AC services does your company provide?
We provide split AC services, ducted split installation, package unit repair, VRF installation, chilled water system design, AMC(Annual Maintenance Contract), spare parts supply, and emergency repair services.
Do you provide free site visits or inspections?
Yes, we provide first free initial site visit within Muscat. After first visit, our charges are there. Outside Muscat, minimal charges may apply.
How quickly can your team attend an AC breakdown?
Our typical response time is within 3-4 hours depending on location and availability.
Do you offer Annual Maintenance Contracts (AMC)?
Yes, including quarterly servicing, coil cleaning, electrical checks, discounted labor, and priority service.
Do you supply genuine AC spare parts?
Yes, all spare parts supplied are genuine and sourced from authorized suppliers.
Which brands do you service or install?
Carrier, LG, Daikin, Mitsubishi, Gree, Hisense, O’General, Midea, York, Rheem, Toshiba, Hitachi, and more.
Do you provide warranty on your service?
Yes, Repair work includes 30–90 days warranty on workmanship only subjected to terms and conditions; for spare parts, we follow manufacturer warranty policies.
Do you handle large commercial and industrial HVAC projects?
Yes, we handle malls, hotels, offices, warehouses, and industrial HVAC systems.
What factors determine the cost of AC installation or repair?
Cost depends on AC type, capacity, parts required, inspection findings, and site conditions.
Do you offer emergency AC repair services?
Yes, 24/7 emergency repair services are available.
How can I request a quotation?
Through website form, WhatsApp, email, phone call, or office visit.
Do you provide AC cleaning and deep servicing?
Yes, including deep chemical cleaning, coil washing, filter replacement and drainage clearing.
Do you design and install ducting and ventilation systems?
Yes, designed as per SMACNA and ASHRAE standards.
Do you undertake chilled water system installation?
Yes, including pump selection, pipe sizing, FCU/AHU installation, balancing, testing & commissioning.
Which areas in Oman do you serve?
Muscat, Ruwi, Ghubra, Azaiba, Khuwair, Seeb, Amerat, Quriyat, Barka, Sohar, Nizwa, Sur, Salalah.
Do you provide a guarantee on new AC installations?
Yes, as per manufacturer's warranty policy 1–5 years depending on brand.
Can you handle both residential and commercial projects?
Yes, we have dedicated residential and commercial teams.
How do I book an appointment?
Through WhatsApp, website form, email or phone call.
Chat with us!
Let's call Us
